Contact the Times+ team

Need help?

Most questions can be answered quickly using the Help Hub. If you can't find what you need there, please use the contact details below.

General enquiries

For membership or website enquiries, please contact our customer service team via one of the following services:

  • Twitter
  • Call us free of charge on 0800 018 5177. Lines open 8am - 4pm Monday - Sunday. Please note calls may be recorded for training purposes.
  • Alternatively write to us at:
  • Customer Services
    Times Newspapers Limited
    1 London Bridge Street
    SE1 9GF

Subscription enquiries

If you have any questions about your newspaper subscription, or you want to take out or upgrade a subscription, please contact us via live chat or call our free phone number 0800 018 5177. Lines open 8am-7pm Monday to Friday and 8am-4pm Saturday and Sunday.

Promotional partners

If you'd like to become a Times+ promotional partner, please e-mail us a full proposal to Please note, this email is not for Times+ or subscription queries.